Privacy Policy

2. Information We Collect

We collect information to provide better services and a smooth learning experience.

a. Personal Information

When you create an account, enroll in a course, or contact us, we may collect:

• Full Name
• Email Address
• Mobile Number
• Billing / Shipping Address (if applicable)
• Age / Gender (optional)
• Payment details (processed securely by third‑party gateways)

b. Non‑Personal Information

Automatically collected data includes:

• Browser type, device, and operating system
• IP address and general location
• Pages visited and time spent
• Cookies and usage analytics (via tools like Google Analytics)

c. Faculty & Partner Data

For instructors and partners, we may additionally collect:

• Bank account or payment information (for commissions)
• Identity verification documents (for legal compliance)
• Work portfolio and professional background

3. How We Use Your Information

We use your information to:

• Create and manage your Upskill with AnWrap account
• Enroll you in courses or workshops
• Deliver course materials and updates
• Process payments and issue certificates
• Provide customer support and resolve issues
• Improve our courses, website experience, and marketing
• Send promotional updates, newsletters, or upcoming offers (you can opt out anytime)

We will never sell, rent, or trade your personal information with third parties.

4. Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to:

• Remember your login preferences
• Track site performance and user engagement
• Analyze visitor behavior to improve course offerings

You can manage cookie settings in your browser. Disabling cookies may affect site functionality.

4.1 Meta Pixel and Third-Party Advertising

We use the Meta (Facebook) Pixel on our website to measure the effectiveness of our advertising campaigns, deliver personalized ads on Facebook and Instagram, and track conversions.

What Data Does Meta Collect?

When you visit our website, Meta may collect information including:

• Pages you visit and courses you view
• Actions you take (e.g., enrolling in courses, viewing videos)
• Items you add to cart or purchase
• Your IP address, browser type, device information
• Cookies and similar identifiers

How Is This Data Used?

Meta uses this information to:

• Show you relevant ads for our courses on Facebook and Instagram
• Measure the performance of our advertising campaigns
• Create audiences of people similar to our existing students
• Improve ad targeting and delivery

Your Rights and Opt-Out Options

You have full control over advertising cookies:

• Browser Settings: You can block cookies entirely in your browser settings
• Facebook Ad Preferences: Manage your Facebook ad settings
• Industry Opt-Out Tools:
  • US/Global: Digital Advertising Alliance (DAA)
  • Europe: European Interactive Digital Advertising Alliance

Note: Opting out of personalized ads does not mean you'll see fewer ads — you'll still see ads, but they may be less relevant to your interests.

Server-Side Tracking

In addition to browser-based tracking (Meta Pixel), we use Meta Conversions API to send anonymized, hashed user activity data directly from our servers to Meta. This server-side tracking improves measurement accuracy (especially on iOS devices) while maintaining your privacy. All personal information (email, phone number, names) is hashed using SHA-256 encryption before transmission, meaning Meta cannot reverse it to identify you. This data is used solely for advertising measurement and attribution, and is subject to the same opt-out preferences you set above.

For more information about Meta's data practices, see their Privacy Policy.

5. Data Sharing & Third Parties

We may share limited data with:

• Payment Gateways (Razorpay, Stripe, etc.) for secure transactions
• Email / SMS Service Providers for sending course updates
• Advertising Platforms (Meta/Facebook) for measuring and optimizing our ad campaigns
• Analytics Tools (e.g., Google Analytics) for performance insights
• Delivery Partners (for course kits ordered via AnWrap.com)

All such partners follow strict data protection standards and do not have permission to use your data for unrelated purposes.

6. Data Storage & Security

We take your privacy seriously. All user data is stored securely using encryption and password protection. Payments are processed via PCI‑DSS compliant third‑party gateways — we never store your card details. Access to your personal information is limited to authorized personnel only. We regularly review our systems to prevent data breaches or misuse.

However, please note that no method of online transmission or storage is 100% secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your personal data for as long as your account is active or required for legal, accounting, or operational reasons. If you wish to delete your account or data, you can email us at privacy@anwrap.com.

8. Your Rights

As a user, you have the right to:

• Access, update, or correct your information
• Request deletion of your account and data
• Opt out of marketing communications
• Withdraw consent at any time (without affecting prior lawful use)

To exercise these rights, contact us at privacy@anwrap.com.

9. For Faculty / Instructors

• Your professional details and portfolio images may be displayed on our site for promotional and educational purposes.
• You may request removal or update of your displayed work anytime.
• Payment and tax information will be handled confidentially.

10. Children’s Privacy

Our platform is not directed toward children under 13 years of age. If we discover that we have collected personal data from a child without parental consent, we will delete it immediately.

11. Links to Other Websites

Our courses may link to other websites (e.g., YouTube, partner stores). We are not responsible for the privacy policies or practices of third‑party sites. Please review their policies before providing any personal data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we’ll update the “Effective Date” above. Continued use of our website after changes means you accept the revised policy.

13. Contact Us