Refund & Cancellation Policy

1. General Policy

All enrollments made on Upskill with AnWrap are considered final and non-refundable, except in specific cases outlined below. Before enrolling, please carefully review the course description, duration, and prerequisites to ensure it fits your learning goals.

2. Course Enrollment Refunds

Refunds are applicable only under the following conditions:

a. Course Cancellation by AnWrap

If a course or workshop is canceled, postponed indefinitely, or removed from the platform due to unforeseen circumstances, you will receive:

• A full refund of the course fee, or
• The option to transfer your enrollment to another course of equal value.

b. Duplicate Payment

If you are charged twice for the same course due to a technical or payment gateway error, the duplicate transaction will be fully refunded to the same payment method within 7–10 working days after verification.

c. Payment Failure or Incomplete Transaction

In case of failed transactions with funds deducted from your account but not reflected on the platform, please email us at upskill@anwrap.com with payment proof. After validation from our payment partner, the amount will be refunded within 7–10 working days.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

• If you have already accessed or started the course content.
• If you miss live sessions, workshops, or events after enrolling.
• If you fail to meet course requirements or submission deadlines.
• If you are dissatisfied due to personal expectations, learning style, or subjective experience.
• If you purchase a course kit or materials separately (see Section 5).
• If your account is terminated for violation of the Terms & Conditions or Code of Conduct.

4. Course Transfers or Replacements

• You may request to transfer your enrollment to another batch or course only before course access begins, subject to seat availability and approval by AnWrap.
• Course transfers may involve additional fees if the new course price is higher.
• Once a course has started, transfers will not be allowed.

5. Refunds for Art Kits / Materials

If your course includes or recommends AnWrap Art Kits purchased from AnWrap.com, the following terms apply:

• Art Kits are non-refundable once shipped or opened.
• If you receive damaged or missing items, please report it within 48 hours of delivery with unboxing images.
• Replacements may be provided after verification, as per AnWrap.com’s Return Policy.

6. Refund Processing Time

• Refunds will be credited to your original payment method (UPI, card, net banking, etc.) within 7–10 working days after confirmation.
• Refund processing time may vary depending on your bank or payment gateway.

7. Live Workshop Registrations

Fees for live workshops or one-time sessions are non-refundable under all circumstances, including no-shows or connectivity issues from the participant’s side. However, if AnWrap cancels or reschedules the session, you will receive a full refund or the option to attend another batch.

8. Subscription Plans (if applicable)

• Subscriptions can be canceled anytime, but refunds will not be issued for partial or unused months.
• Access continues until the end of the current billing period.

9. Cancellation Requests

To request a cancellation or refund:

• Email upskill@anwrap.com or upskill@anwrap.com
• Mention your registered name, email, order ID, course name, and reason for request.
• Our team will verify your eligibility and respond within 3–5 business days.

10. Exceptional Cases

AnWrap reserves the right to consider case-by-case refunds in extraordinary situations (medical emergencies, duplicate course purchases, etc.) at the company’s sole discretion. Such refunds, if approved, will be subject to applicable processing charges.

11. Policy Updates

AnWrap may modify or update this policy without prior notice. The most recent version will always be available on our website. Continued use of the platform constitutes acceptance of the updated policy.

12. Contact Information